Privacy policy

This policy explains how personal information is handled when you use B2B Expos or send us an enquiry. It is intended to support lawful, fair and secure processing in line with POPIA.

Who is responsible for this website

B2B Expos is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401. For purposes of applicable data protection law, including the Protection of Personal Information Act, the website operator is responsible for deciding why and how personal information submitted through this site is processed.

This policy applies to information provided through the contact page, enquiry forms and normal use of the website. It covers information relating to buyer representatives, supplier representatives and other business contacts who interact with us about supplier days anywhere in South Africa.

What personal information we collect

We only collect personal information that is reasonably necessary for a business enquiry, event planning, supplier screening or related follow-up. The information collected will depend on what you choose to send us and the type of service being discussed.

  • Name and surname
  • Company or organisation name
  • Job title or role
  • Contact details submitted through our forms
  • Town, province and business category
  • Information about products, services or supply capability
  • Any documents or notes you provide to support your enquiry

If you provide information about another person, you should be authorised to do so and should share this policy with them where appropriate.

How we use personal information

We process personal information for specific business purposes connected to arranging and managing supplier days. We do not collect personal information for unrelated use, and we aim to keep processing relevant and limited to what is needed.

  • To respond to enquiries sent through the contact page
  • To assess whether a supplier or service is suitable for a buyer event
  • To organise supplier invitations, scheduling and table allocations
  • To prepare buyer records and supplier packs after an event
  • To maintain internal administrative, security and record-keeping processes
  • To meet legal or regulatory obligations where applicable

Where POPIA requires consent, we will rely on consent. In other cases, processing may be based on steps requested before entering into a business arrangement, the pursuit of a legitimate business interest, or compliance with law.

Sharing and storage of information

Personal information is shared only where this is necessary for the purposes described above. This may include sharing within our internal administrative functions and with service providers that help us operate the website or manage ordinary business systems. Those parties are expected to keep information confidential and to use it only for authorised purposes.

Where information is included in a supplier pack or event record, it will be limited to material relevant to the buyer's review process. We do not sell personal information. We also do not publish personal details from enquiries for general public access.

Information is stored in a manner reasonably designed to prevent loss, misuse, unauthorised access, alteration or disclosure. No internet-based method of storage or transmission is fully guaranteed, but appropriate practical and organisational safeguards are applied.

Cookies and website usage data

This website may collect limited technical information during normal use, such as browser type, device information, pages visited and general traffic data. This helps with site administration, performance monitoring and security checks. Such data is generally not used to identify you personally unless required for security, legal compliance or investigation of misuse.

Cookies or similar tools may be used for core site functions and basic analytics. You can usually control cookies through your browser settings, although some functions may not work properly if certain cookies are disabled.

Your rights under POPIA

Subject to POPIA and any other applicable law, you may have the right to ask for access to personal information we hold about you, to request correction of inaccurate information, or to ask that information be deleted where there is no lawful basis to keep it. You may also object to certain processing or withdraw consent where processing is based on consent.

  • Request access to your personal information
  • Request correction or updating of incomplete or inaccurate information
  • Object to processing where permitted by law
  • Request deletion, subject to legal and record-keeping duties
  • Lodge a complaint with the relevant information regulator if you believe your rights have been affected

To exercise any of these rights, please use the enquiry form on our contact page and provide enough detail for us to identify your request and respond appropriately.